Return & Exchange Policy

We are committed to creating high-quality custom jerseys for you. Since each item is personalized, we have a specific return and exchange policy to ensure fair and impartial service.

  1. Product Defects or Errors

If you receive a defective item,

please provide your order number, a photo of the item, and a description of the problem.

After verification, we will arrange a free replacement or refund.

  1. Size Issues

Please carefully check our size chart before placing your order.

We do not accept returns due to incorrect size selection.

If you are unsure of your size, please contact our customer service team for sizing guidance before placing your final order.

  1. Exchanges

We do not offer direct exchanges for custom jerseys unless there is a production error or the product arrives damaged.

  1. Order Cancellation

Orders can only be cancelled within 24 hours of purchase.

Once production begins, orders cannot be cancelled or modified.

  1. How to File a Claim

For defective or incorrect goods:

Our customer service team will review your claim within 2-3 business days.

If approved, we will arrange a replacement or refund immediately.